Resilience in Action: How Zeigler Thrives with Employee Focus

What does it take to turn a high school job cleaning cars into leading one of the largest auto groups in the U.S.? Sam D’arc, COO of Zeigler Auto Group, shares his personal journey and the company’s recipe for growth and success.

The automotive industry is rapidly evolving, but one thing remains clear: the human element still reigns supreme.  In this episode, we explore the power of employee experience and why prioritizing people is key to delivering standout customer service. From Subaru's unique approach to their "Love Promise" to overcoming tech failures with a dedicated team, we break down how building a strong employee culture drives consistent success.In this episode:

• Why focusing on employee experience leads to better customer satisfaction
• Insights from Subaru’s distinct "Love Promise" and its impact on the workforce
• How human connections remain essential, even as technology evolves