Innovate to Elevate: Sales Strategies Decoded

True growth and progress are anything but easy: it almost always involves asking tough questions and being able to access even tougher answers and truths about the way one is currently doing things.

Today’s guest, Jen Suzuki (President of eDealer Solutions), knows all of this firsthand, and she joins host Danielle Mills Walden to discuss her innovative approaches to BDC training and outbound prospecting. Jen’s journey is marked by challenging beginnings and hard-won wisdom about what it takes to succeed both in and out of the dealership — and Jen uses her story as an engaging starting point for her vision for empowering sales teams to tackle the latest challenges and opportunities.

Join us as we discuss:

• The importance of involvement management in training
• How leadership and team building in dealerships has changed over the past few years
• Rethinking outdated sales tools like CRM systems
• How to utilize customer data to create a continuous and personalized buying experience