Automation & Automobiles: Dealerships in the Digital Age

No matter how much the landscape of sales and retail shifts, two things remain the same: consumers crave convenience, and employees crave steady guidance through industry changes.

For the first episode of Leadership in the Dealership, our host Danielle Mills Walden talks with Brian Kramer, General Manager of Accu-Trade — who brings along all manner of insights about the role of tech solutions in the world of auto sales. Brian brings a belief in creating seamless and convenient experiences for consumers, as well as a commitment to seeing through such transformations and revolutions with effective leadership and careful planning.

Join us as we discuss:

• How key tech solutions have changed day-to-day operations at auto dealerships
• The need for top-level buy-in during change management processes
• Strategies for catering to evolving customer needs and preferences
• The challenges ongoing shifts in vehicle valuations and aging inventory