2025 Automotive Predictions: Tariffs, EVs, and “The Year of the Customer”

2025 is shaping up to be a pivotal year for the automotive industry, and we’re diving into the trends that will impact dealerships the most. From tariffs and EV incentives to the rise of AI, we’re unpacking the key challenges and opportunities ahead.

In this episode, we sit down to share our bold predictions for the year. Together, we explore how new tariffs might affect pricing, why EV adoption could stall without incentives, and how generative AI is poised to transform operations and elevate customer experiences. We also talk about strategies to address affordability concerns and why we’re calling 2025 the "Year of the Customer." Whether it’s meeting buyers online or providing exceptional in-store experiences, we’re here to help dealerships stay ahead in an evolving market.

Key Discussion Points:

• How tariffs could raise costs for vehicles, parts, and servicing.
• The future of EV adoption and challenges with policy and infrastructure.
• How dealerships can leverage AI to enhance operations and customer engagement.
• Creative strategies to address affordability and attract buyers.
• Why 2025 will be all about prioritizing convenience and customer experience.